Research

While some of my research is highlighted in the blog posts and I have other research in the data analysis and writing process, this is a comprehensive list of my publications, conference presentations, and major reports. You can also see my research on Google Scholar Some of these are linked to the full text content. I’ll be adding more soon.

Books

• Diers-Lawson, A. (2020). Crisis Communication: Managing Stakeholder Relationships. Routledge, London.
• Croucher, S. M., & Diers-Lawson, A. (2023 – In Press, Eds). Pandemic Communication. Routledge, New York.
• Diers-Lawson, A., Schwarz, A., Meißner, F., & Ravazzini, S. (2023 – Accepted, Eds). Risk and Crisis Communication in Europe: Towards Integrating Theory and Practice in Unstable and Turbulent Times. ECREA Book Series. Routledge, New York

Peer Reviewed Book Chapters

• Diers-Lawson, A., (In print – 2023). The New Normal: Pandemic Communication and Sustainable Organizations. in S. Croucher and A. Diers-Lawson (Eds.), Pandemic Communication. 
• Diers-Lawson, A., (In print – 2023). Reflecting on Theory and Research in Pandemic Communication. In S. Croucher and A. Diers-Lawson (Eds.), Pandemic Communication. 
• Diers-Lawson, A., (In print – 2023). It’s complicated….Exploring vaccination attitudes and the vaccination infodemic in the UK throughout the COVID-19 pandemic. In T. Sellnow and D. Sellnow (Eds.), Handbook of Communicating Safety and Risk. Mouton de Gruyter.
• Diers-Lawson, A. (2022). ‘She’s played a blinder’: Lessons Learned from Nicola Sturgeon’s COVID-19 Crisis Leadership. In M. Topic (Ed.), Women and Leadership in PR: Global Perspectives, Routledge, New York.
• Diers-Lawson, A. (2022). iScotland: Crises, the integrated model of activism and Twitter. In L. Austin and Y. Jin (Eds.), Social Media and Crisis Communication 2^nd ed., Routledge, New York.
• Diers-Lawson, A., & Pang, A. (2021). Strategic crisis management: State of the field, challenges and opportunities. In C. Valentini (Ed.), Handbook of Public Relations. DeGruyter, Berlin. https://doi.org/10.1515/9783110554250-011
• Diers-Lawson, A. (2020). Applying the stakeholder relationship model as an issue management and risk communication tool. In B. Sabuncuoglu Peksevgen (Eds.)., Themes in Issues, Risk, and Crisis Communication: A Multi-Dimensional Perspective. Peter Lang, Berlin.
• Diers-Lawson, A., & Qureshi, N. (2020). Healthcare is more than curing the disease: The role of stakeholder relationship management in healthcare. In R. Tench & S. Waddington (Eds.). Exploring Public Relations and Management Communication, 5^th edition. Pearson.
• Diers-Lawson, A. (2020). Norsk Tipping’s loneliest stakeholder: Crisis, issues and the whistleblower’s voice. In L. Browning, J. Sornes., P. J. Svenkerud (Eds.) Whistleblowing, Communication, and Consequences: Lessons from the Norwegian National Lottery. Routledge, London.
• Diers-Lawson, A. (2017). Crisis communication. In H. Giles and J. Harwood (Eds.). The Oxford Encyclopedia of Intergroup Communication. DOI: 10.1093/acrefore/9780190228613.013.397
• Diers-Lawson, A. (2017). Antecedents and indicators of strong emotional reactions to crises among stakeholders. In S.M. Croucher, B. Lewandowska-Tomaszczyk, and P. Wilson (eds.), Approaches to conflict: Mediated and group dynamics (pp. 81-136) Rowman & Littlefield.
•  Diers-Lawson, A., & Croucher, S.M. (2016, in press) Sports, Culture, and Financial Crisis: A cross-cultural comparison of the social media responses of struggling sports associations in the United States and the United Kingdom. In edited volume Social Media and Crisis Communication L. Austin & Y. Jin, eds., to be published by Routledge approximately July.
•  Diers, A. R. (2012). Reconstructing stakeholder relationships using ‘corporate social responsibility’ as a response strategy to cases of corporate irresponsibility: The case of the 2010 BP spill in the Gulf of Mexico. In R. Tensch, W. Sun., & B. Jones (Eds.). Corporate Social Irresponsibility: A Challenging Concept (pp. 177-206). Emerald.
•  Diers, A. R., & Hatfield, K. L. (2011). Shepard’s fence: An iconic image examined. In S. D. Ross & P. M. Lester (Eds.). Images that Injure 3rd edition. pp. 153-162. *note, the final version is available in the book

Peer Reviewed Journals

• Diers-Lawson, A., Ormondi, G., Hillier, S. (2023). Shooting from the Hip or Taking Careful Aim? Developing the VISTA analytic framework comparing the English and Scottish visual campaigns for self-protective behavior throughout the COVID-19 pandemic. Journal of Visual Political Communication, 9(1) 59-97. https://doi.org/10.1386/jvpc_00017_1
• Topic, M., Diers-Lawson, A., & Goodman, C. (2022). Middle-class ‘chavs’ from working-class areas? Habitus, the attainment gap, and the commodification of higher education among communication students in England. Journal of Communication Pedagogy.
• Monehin, D., & Diers-Lawson, A. (2022). Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-Suite. Public Relations Review. https://doi.org/10.1016/j.pubrev.2022.102224
• Diers-Lawson, A., & Collins, L., (2022). Taking off the rose-colored glasses: The influence of crises on employee relationship management. Employee Relations. https://doi.org/10.1108/ER-03-2021-0115.
• Diers-Lawson, A. (2021). Eureka: Identifying what it means to practice student-centered teaching in a hypermodern age. Journal of Communication Pedagogy 4 110-120. https://doi.org/10.31446/JCP.2021.1.10
• Diers-Lawson, A., Symons, A., & Zeng, C. (2021). Building crisis capacity: Limitations of reactive crisis response and need for proactive public relations. Corporate Communication: An International Journal. https://doi.org/10.1108/CCIJ-02-2021-0024
• Nguyen, T., Croucher, S. M., Diers-Lawson, A., Maydell, E. (2021). Who’s to blame for the spread of COVID-19 in New Zealand? Applying attribution theory to understand public stigma. Communication Research and Practice. https://doi.org/10.1080/22041451.2021.1958635
• M.Topić, A. Diers Lawson, S.Kelsey. (2021). Women and the squander cycle in food waste in the United Kingdom: An ecofeminist and feminist economic analysis. Social Ecology: Journal for Ecological Thought and Sociological Research of Ecology, 30(3).  https://doi.org/10.17234/SocEkol.30.2.3
• Diers-Lawson, A., Johnson, S., Clayton, T., Kimoto, R., Tran, B. X., Nguyen, H., & Park, K., (2021). Pandemic communication: Information seeking, evaluation, and self-protective behaviors in Vietnam and the Republic of Korea. Frontiers, 6(731979), 1-22. https://doi.org/10.3389/fcomm.2021.731979
• Diers-Lawson, A., Coope, K., & Tench, R. (2020). Why can CSR seem like putting lipstick on a pig? Comparing practitioner and consumer perspectives to understand why CSR often fails to meet its objectives. Journal of Global Social Responsibility. doi:10.1108/JGR-02-2020-0033
• Galloway, C., Ashwell, D., Croucher, S. M., Diers-Lawson, A. (2019). Testing times: Communicating scientific test regimes in a food safety crisis. Asian Pacific Public Relations Journal, 20, 42-58.
• *Mal, C. I., Davies, G., & Diers‐Lawson, A. (2018). Through the looking glass: The factors that influence consumer trust and distrust in brands. Psychology & Marketing, 35(12), 936-947. (top downloaded paper 2018-2019 for journal)
• Diers-Lawson, A. R. (2017). A state of emergency in crisis communication: An intercultural crisis communication research agenda. Journal of Intercultural Communication Research, 46(1).
• Diers‐Lawson, A., & Pang, A. (2016). Did BP Atone for its Transgressions? Expanding Theory on ‘Ethical Apology’in Crisis Communication. Journal of Contingencies and Crisis Management..
• Croucher, S. M., DeMaris, A., Diers-Lawson, A. R., & Roper, S. (2015) Self-Reporting and the Argumentativeness Scale: An Empirical Examination. Argumentation, 1-21.
• Croucher, S., Kassing, J., Diers-Lawson, A. (2013). Accuracy, coherence, and discrepancy in self and other reports: Moving toward an interactive perspective of organizational dissent. Management Communication Quarterly.
• Diers-Lawson, A. R., & Donohue, J. (2013). Synchronizing crisis responses after a transgression: An analysis of BP’s enacted crisis response to the Deepwater Horizon crisis in 2010. Journal of Communication Management, 17(3).
• Diers, A. R. (2011). ‘I don’t want to become a rules cop’: An organizational culture and leadership discourse analysis of the NPDA as a failed organization. Speaker & Gavel, 48(2) 32-52.
•  Diers, A. R., & Tomaino, K. (2010). Comparing strawberries and quandongs: A cross-national analysis of crisis response strategies. Observatorio, 4(3) 21-57.
•  Diers, A. R. (2010). Drawing a line in the sand: Regrounding the theory and practice of topicality debate. National Forensics Journal, 28 (1-2), 28-66. 
• Diers, A. R. (2005). Understanding Lincoln Douglas Debate. National Forensics Journal, 23(1) 45-54.
• Diers, A. R., & Birkholt, M. J. (2004). Espoused values versus evaluative preference: Shaping the future of the NPDA one traditional judge at a time. Parliamentary Debate, 10 (1) 1-23.
• Birkholt, M. J., & Diers, A. R. (2004). Judging philosophy: Reflected in the communication of judge’s decisions in NFA Lincoln Douglas debate. National Forensics Journal, 22 (2) 1-22.

 Invited Submissions

• Diers, A. R. (2012). Help? Not if you don’t know what to look for: Applying social cognitive theory to program evaluation in competitive forensics.  Speaker & Gavel, 49(2) 96-103.
•  Diers, A. R., Pang, A., Donohue, J. (2012). Social media as part of a crisis response strategy: The case of the BP Gulf oil spill. Box case study in Think Public Relations Wilcox, D. H., Cameron, G. T., Reber, B. H., & Shin, Jae-Hwa (Authors).
• Diers, A. R. (2012). Reconceptualizing mass communication as engagement: The influence of social media (editorial). Journal of Mass Communication and Journalism, 2(1). http://dx.doi.org/10.4172/2165-7912.1000e104.

Conference Proceedings (Peer Reviewed, Competitively Selected)

• Diers, A. R., & Donohue J. (2012). Transforming crisis to community: A discursive approach for organizations to recognize, understand, and develop social media. Proceedings from 10^th International Conference on Organizational Discourse.
• Diers, A. R., & Pang, A. (2011) Rhetoric of remorse: An analysis of BP’s structure of apology in the Gulf Coast oil spill. Proceedings from Communicating Crisis in an Age of Complexity.
• Diers, A. R., Gurien, D., & Otten, R. (2011). Lions or lambs? Analyzing the responsive role of BP’s corporate leaders during the Gulf spill crisis. Proceedings from Communicating Crisis in an Age of Complexity.
• Diers, A. R. (2010). Building strategies from tactics: Organizations, crises, and their responses. Proceedings from the 9^th Conference on Organizational Discourse.

 Professional Reports and Editorials

• Diers-Lawson, A., & Meißner, F. (2021). Editors Essay: A Reflection on Methodological Diversity in the Journal of International Crisis and Risk Communication Research. Journal of International Crisis and Risk Communication Research, 5(1), 1-8. https://doi.org/10.30658/jicrcr.5.1.0.
• Diers-Lawson, A., & Meißner, F. (2021). Editor’s Essay: The multi-disciplinary and diverse field of crisis and risk communication research. Journal of International Crisis and Risk Communication Research, 4(3), 439-450. https://doi.org/10.30658/jicrcr.4.3.0
• Diers-Lawson, A., Johnson, S., Clayton, T., Kimoto, R., Tran, B. X., Nguyen, L. H., Park, K., (2021). Creating evidence-based pandemic communication strategy: A comparison between the Republic of Korea and Vietnam. Report published by the Asia-Europe Foundation.
• Jin, Y., Choi, S. I., Diers-Lawson, A. (2021). Special Issue Editor’s Essay: Advancing public health crisis and risk theory and practice via innovative and inclusive research on COVID-19 communication. Journal of International Crisis and Risk Communication Research, 4(2), 177-192.
• Diers-Lawson, A., & Meißner, F. (2021). Editor’s Essay: Moving beyond Western Corporate Perspectives: On the Need to Increase the Diversity of Risk and Crisis Communication Research. Journal of International Crisis and Risk Communication Research, 4(1) 165-176.
• Topic, M. Diers-Lawson, A., Goodman, C. (2020) An inquiry into ways research-based teaching can contribute towards student attainment, satisfaction, and employability. Leeds Business School.
• Topic M, Cunha MJ, Reigstad A, Jelen-Sanchez A, Diers Lawson A, Polic M, Moreno A, Zurbano Berenguer B, Damian-Gaillard B, Sanz P, et al. (2019) EUPRERA Report, Vol.1, No. 1 – Women in Public Relations: A Literature Review (1982-2019)  Creative Media and Communications Research Ltd & EUPRERA, Leeds/Brussels. 2633-2353.
• Tench, R., Diers-Lawson, A. R., Topic, M. (2018). Communication and (re) branding toolkit for employment services. Published by the European Network of Public Employment Services.
• Diers-Lawson, A., Bruce, H., Cui, C., & Mete, M. (May, 2015) Benchmarking health partnership effectiveness and strategic stakeholder engagement recommendations for the Manchester Academic Health Science Centre.
• Diers, A. R. (2010). A public relations campaign proposal for the Liberty Partnerships Program. A proposal accepted and implemented by the program coordinator.
• Diers, A. R. (2009). A proposal for the Marist speech and debate program. Presented to and accepted by the Dean of the School of Communication and the Arts, Vice President of Academic Affairs, and President of Marist College.
• Diers, A. R. (2004). Information on sexual offenders for rape advocate training: A review of statistics and contemporary theories of offenders. Prepared for the Texas Association Against Sexual Assault.
• Diers, A. R., & Hilton, V. (2004). Routines, collaboration, and strategies by rape advocates in the field. Prepared for the Texas Association Against Sexual Assault.
• Diers, A. R. (2003) Proceedings of the international meeting of the Shared Services Division of Applied Materials. Prepared and delivered to the Vice President of the North American Shared Services Division of Applied Materials.
• Hilton, V., & Diers, A. R. (2003). A study of emergency contraception for rape survivors. Prepared for the Texas Association Against Sexual Assault.
• Scott, C., Kulp, C., Diers, A. R., Schmisseur, A., Bailey, C., Wells, T. (2000). Communication assessment final report: Texas Department of Agriculture.

 Conference Presentations (Competitively Selected)

• Diers-Lawson, A., & Bruce, H. L. (2015). Socially responsible joint venture, brand misconduct and recovery communication: Implications for relationship quality. A paper presented at the Academy of Management Sciences annual conference in Denver, Colorado May, 2015.
• Diers-Lawson, A., Birkholt, M. J., & Bruce, H. L. (2015). Killer Coca-Cola vs Pouring on the pounds: Comparing the brand damage potential between negative health messaging and counterbranding strategies. A paper presented at the Academy of Management Sciences annual conference in Denver, Colorado May, 2015.
• Croucher, S., DeMaris, A., Diers-Lawson, A., & Roper, S. (2015). Self-reporting and the argumentativeness scale: An empirical examination. Presentation for the 2015 World Communication Association conference in Lisbon, Portugal, July 2015
• Diers-Lawson, A. R. (2015). An intercultural research agenda for crisis communication. Presentation to the 2015 World Communication Association conference in Lisbon, Portugal, July, 2015.
• Diers-Lawson, A., & Croucher, S.M. (2013). Sports, Culture, and Financial Crisis: A cross-cultural comparison of the social media responses of struggling sports associations in the US and UK. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany 3 October, 2013.
•  Diers-Lawson, A., & Birkholt, M.J. (2013). The Obama Administration versus the Catholic Church: Understanding advocacy and counter-advocacy during a policy-making crisis. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany, 3 October 2013.
• Diers-Lawson, A., & Birkholt, M. J. (2013). Killer Coca-Cola versus Pouring on the Pounds: Evaluating the degree to which crises can be manufactured using negative messaging. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany, 4 October, 2013.
• Pang, A., & Diers, A. R. (2012). Organization speaking with one voice during crisis: The diffusion of BP’s message through mediated channels during the Gulf Coast disaster. Presented at 77th Annual International Convention of the Association for Business Communication, Honolulu, Hawaii.
• Diers, A. R., & Donohue, J. (2012). Transforming crisis to community: A discursive approach for organizations to recognize, understand, and develop social media. Presented the 10th International Conference on Organizational Discourse, VU University, Amsterdam, Netherlands July, 2012
•  Diers, A. R., & Pang, A. (2011). Rhetoric of remorse: An analysis of BP’s structure of apology in the Gulf Coast oil spill. Presented at the 2^nd International Research Group on Crisis Communication Conference at Aarhus University, Aarhus Denmark, October, 2011.
• Diers, A. R., Gurien, D., & Otten, R. (2011). Lions or lambs? Analyzing the responsive role of BP’s corporate leaders during the Gulf spill crisis. Presented at the 2^nd International Research Group on Crisis Communication Conference at Aarhus University, Aarhus Denmark, October, 2011.
• Diers, A. R., & Donohue, J. (2011). Multi-media strategic crisis engagement: An analysis of BP’s enacted crisis response to the Deepwater Horizon Crisis in 2010. Presented at EUPRERA Annual Congress at Leeds Metropolitan University, Leeds, UK September 8, 2011.
• Diers, A. R. (2010). Building strategies from tactics: Organizations, crises, and their responses. Presented at the 9^th Annual Conference on Organizational Discourse at the VU in Amsterdam, The Netherlands July, 2010.
• Diers, A. R., & Tomaino, K. (2010). Comparing strawberries and quandongs: Assessing international crisis response consistency across industries. Presented at the International Association for Media and Communication Research Annual Conference at the University of Minho, Braga Portugal July 2010.
•  Diers, A. R., & Costellano, C. (2010). Setting a stage for political violence? Analyzing opposition response strategies. Presented at the Eastern Communication Association Annual Conference in Baltimore, Maryland USA April 2010.
• Diers, A. R., & Sawyer, J. K. (2010). Charting a course for technology implementation in the classroom: Real options for real impact without the need for real time consumption. Short course delivered at the Eastern Communication Association Annual Conference in Baltimore, Maryland USA April 2010.
•  Diers, A. R. (2007). Assembling the Pieces of a Jigsaw Puzzle: Proposing the Strategic Model of Organizational Crisis Communication. A paper presented at the International Communication Association Convention, San Francisco, CA May 2007.
•  Diers, A. R. (2003). Indicting Nike: The Roles of Messages and Relationships in Assessing Organizational Legitimacy and Image. A paper presented at the International Communication Association Convention, San Diego, CA May 2003
•  Diers, A. R. (2003). A Chatroom Ethnography: The Evolution of Community, Norms, Nonverbal Communication. A paper presented at the International Communication Association Convention, San Diego, CA May 2003.
•  Diers, A. R., & Schmisseur, A. (2002). Crisis, Credibility, and Stakeholders: Understanding Relationships Between Organizations, Public Stakeholders and Critical Issues. A paper presented at the National Communication Association Convention, New Orleans, LA, November 2002.