Adapting Crisis Communication Theory to a Global Environment
Crisis Communication / Research Summaries

Adapting Crisis Communication Theory to a Global Environment

As I mentioned in my post the other day, I’m not able to attend the World Communication Association (WCA) conference this year in Bishkek. However, thanks to my friends who are attending and a bit of multimedia technology, I’m still able to present my research. This piece is a collaboration with another of my Master’s … Continue reading

Were BP’s Apologies in the Gulf of Mexico Ethical?
Case Studies / Crisis Communication / Research / Research Summaries

Were BP’s Apologies in the Gulf of Mexico Ethical?

In the six years that have passed since the tragic explosion of the BP-owned deep water platform in the Gulf of Mexico, much has been written about the spill, the organization, and BP’s response to it — including a few of my own academic publications. My project, which has involved about 50 Master’s students and … Continue reading

Learning to classify your stakeholders
Research / Research Summaries

Learning to classify your stakeholders

Today’s organization has to manage a lot of different stakeholder relationships. Stakeholders are those groups and/ or individuals who can affect or be affected by a focal organization . These groups form because of an awareness that the focal organization’s activities are relevant to and perhaps changeable by the group. But, not all stakeholders are created … Continue reading