Category: Corporate Crisis

Building Crisis Capacity: Stakeholders Forgive Data Breaches in Organizations with Good Reputations

Data security breaches are an increasingly common and costly problem for organizations, yet there are critical gaps in our understanding

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Beyond Crisis Response: A Better Way to Think About Risk & Crisis Communication

When many think about crisis communication, they think about what happens once a crisis emerges and traditional research in the

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Were BP’s Apologies in the Gulf of Mexico Ethical?

In the six years that have passed since the tragic explosion of the BP-owned deep water platform in the Gulf

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