Category: Crisis Capacity

Research in action – learning lessons from COVID-19

In December, 2022 I found myself sitting in a hotel bar in Almaty, Kazakhstan talking with a friend and colleague

Why do businesses choose to invest in the public good? What is it that they get out of it? Well,

Data security breaches are an increasingly common and costly problem for organizations, yet there are critical gaps in our understanding

When many think about crisis communication, they think about what happens once a crisis emerges and traditional research in the

The 2020 Covid pandemic has accelerated some of the ongoing changes in the retail industry and consumer expectations and habits.

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