Media & Publications

Media

Publications, Research, and Conference Presentations

While some of my research is highlighted in the blog posts and I have other research in the data analysis and writing process, this is a comprehensive list of my publications, conference presentations, and major reports. You can also see my research on Google Scholar Some of these are linked to the full text content. I’ll be adding more soon.

Coming in 2019 — Crisis Communication: Managing Stakeholder Relationships from Routledge, this book provides an essential background for practitioners and academics in crisis communication bridging the gaps between practice, theory, and research in order to build more successful stakeholder-centered strategy to mitigate risks and respond to crises.

Peer Reviewed Book Chapters

• Diers-Lawson, A. (in press). A crisis perspective on whistleblowing and stakeholder relationship management. In L. Browning, J. Sornes., P. J. Svenkerud (Eds.) Whistleblowing: Norsk Tipping.
• Diers-Lawson, A. (2017). Crisis communication. In H. Giles and J. Harwood (Eds.). The Oxford Encyclopedia of Intergroup Communication. DOI: 10.1093/acrefore/9780190228613.013.397
• Diers-Lawson, A. (2017). Will they like us when they’re angry? Antecedents and indicators of strong emotional reactions to crises among stakeholders. In S.M. Croucher, B. Lewandowska-Tomaszczyk, and P. Wilson (eds.), Approaches to conflict: Mediated and group dynamics (pp. 81-136) Rowman & Littlefield. 
• Diers-Lawson, A., & Croucher, S.M. (2016) Sports, Culture, and Financial Crisis: A cross-cultural comparison of the social media responses of struggling sports associations in the United States and the United Kingdom. In edited volume Social Media and Crisis Communication L. Austin & Y. Jin, eds., to be published by Routledge approximately July.
•  Diers, A. R. (2012). Reconstructing stakeholder relationships using ‘corporate social responsibility’ as a response strategy to cases of corporate irresponsibility: The case of the 2010 BP spill in the Gulf of Mexico. In R. Tensch, W. Sun., & B. Jones (Eds.). Corporate Social Irresponsibility: A Challenging Concept (pp. 177-206). Emerald.
•  Diers, A. R., & Hatfield, K. L. (2011). Shepard’s fence: An iconic image examined. In S. D. Ross & P. M. Lester (Eds.). Images that Injure 3rd edition. pp. 153-162. *note, the final version is available in the book

Peer Reviewed Journals

• Mal, C. I., Davies, G., & Diers‐Lawson, A. (2018). Through the looking glass: The factors that influence consumer trust and distrust in brands. Psychology & Marketing, 35(12), 936-947
• Diers-Lawson, A. R. (2017). A state of emergency in crisis communication: An intercultural crisis communication research agenda. Journal of Intercultural Communication Research, 46(1).
• Diers‐Lawson, A., & Pang, A. (2016). Did BP Atone for its Transgressions? Expanding Theory on ‘Ethical Apology’in Crisis Communication. Journal of Contingencies and Crisis Management..
• Croucher, S. M., DeMaris, A., Diers-Lawson, A. R., & Roper, S. (2015) Self-Reporting and the Argumentativeness Scale: An Empirical Examination. Argumentation, 1-21.
• Croucher, S., Kassing, J., Diers-Lawson, A. (2013). Accuracy, coherence, and discrepancy in self and other reports: Moving toward an interactive perspective of organizational dissent. Management Communication Quarterly.
• Diers-Lawson, A. R., & Donohue, J. (2013). Synchronizing crisis responses after a transgression: An analysis of BP’s enacted crisis response to the Deepwater Horizon crisis in 2010. Journal of Communication Management, 17(3).
• Diers, A. R. (2011). ‘I don’t want to become a rules cop’: An organizational culture and leadership discourse analysis of the NPDA as a failed organization. Speaker & Gavel, 48(2) 32-52.
•  Diers, A. R., & Tomaino, K. (2010). Comparing strawberries and quandongs: A cross-national analysis of crisis response strategies. Observatorio, 4(3) 21-57.
•  Diers, A. R. (2010). Drawing a line in the sand: Regrounding the theory and practice of topicality debate. National Forensics Journal, 28 (1-2), 28-66. 
• Diers, A. R. (2005). Understanding Lincoln Douglas Debate. National Forensics Journal, 23(1) 45-54.
• Diers, A. R., & Birkholt, M. J. (2004). Espoused values versus evaluative preference: Shaping the future of the NPDA one traditional judge at a time. Parliamentary Debate, 10 (1) 1-23.
• Birkholt, M. J., & Diers, A. R. (2004). Judging philosophy: Reflected in the communication of judge’s decisions in NFA Lincoln Douglas debate. National Forensics Journal, 22 (2) 1-22.

 Invited Submissions

• Diers, A. R. (2012). Help? Not if you don’t know what to look for: Applying social cognitive theory to program evaluation in competitive forensics.  Speaker & Gavel, 49(2) 96-103.
•  Diers, A. R., Pang, A., Donohue, J. (2012). Social media as part of a crisis response strategy: The case of the BP Gulf oil spill. Box case study in Think Public Relations Wilcox, D. H., Cameron, G. T., Reber, B. H., & Shin, Jae-Hwa (Authors).
• Diers, A. R. (2012). Reconceptualizing mass communication as engagement: The influence of social media (editorial). Journal of Mass Communication and Journalism, 2(1). http://dx.doi.org/10.4172/2165-7912.1000e104.

 Professional Reports

• Tench, R., Diers-Lawson, A. R., Topic, M. (2018). Communication and (re) branding toolkit for employment services. Published by the European Network of Public Employment Services. 
• Diers-Lawson, A., Bruce, H., Cui, C., & Mete, M. (May, 2015) Benchmarking health partnership effectiveness and strategic stakeholder engagement recommendations for the Manchester Academic Health Science Centre.
• Diers, A. R. (2010). A public relations campaign proposal for the Liberty Partnerships Program. A proposal accepted and implemented by the program coordinator.
• Diers, A. R. (2009). A proposal for the Marist speech and debate program. Presented to and accepted by the Dean of the School of Communication and the Arts, Vice President of Academic Affairs, and President of Marist College.
• Diers, A. R. (2004). Information on sexual offenders for rape advocate training: A review of statistics and contemporary theories of offenders. Prepared for the Texas Association Against Sexual Assault.
• Diers, A. R., & Hilton, V. (2004). Routines, collaboration, and strategies by rape advocates in the field. Prepared for the Texas Association Against Sexual Assault.
• Diers, A. R. (2003) Proceedings of the international meeting of the Shared Services Division of Applied Materials. Prepared and delivered to the Vice President of the North American Shared Services Division of Applied Materials.
• Hilton, V., & Diers, A. R. (2003). A study of emergency contraception for rape survivors. Prepared for the Texas Association Against Sexual Assault.
• Scott, C., Kulp, C., Diers, A. R., Schmisseur, A., Bailey, C., Wells, T. (2000). Communication assessment final report: Texas Department of Agriculture.

 Recent Conference Presentations (Competitively Selected)

• Topic, M., Diers-Lawson, A., Kelsey, S. Women and yellow sticker shopping in the UK: An ecofeminist analysis. To be presented at the World Communication Association Conference at Massey University in New Zealand, July 2019.
• Diers-Lawson, A., (panel presentation) Teaching and Engaging International Students. To be presented at the World Communication Association Conference at Massey University in New Zealand, July 2019.
• Diers-Lawson, A. A crisis perspective on whistleblowing and stakeholder relationship management. To be presented at the World Communication Association Conference at Massey University in New Zealand, July 2019.
• Diers-Lawson, A., Kostopoulos, I., & Fordyce, R. (2018). Looking inside: Employees, their organisations, crisis orientation, and citizenship. Presented at ECREA conference, Crisis Division in Lugano, Switzerland, October, 2018.
• Diers-Lawson, A., & Tench, R. (2018). The greatest show(wo)man – or just effective edutainment? Identifying immersive, engagement-based approaches to public relations skill and knowledge development in higher education. Presented at the EUPRERA Annual Conference in Aarhus, Denmark, September, 2018.
• Diers-Lawson, A., Birkholt, M. J. (2018). Evaluating the state of crisis research: A data-driven review of crisis communication research from 1953-2016. Presented at the International Crisis and Risk Communication Conferences, Orlando, Florida March, 2018.
• Diers-Lawson, A., Lawson, S. J. (2018). Donkey Kong vs. Grand Theft Auto: Bringing an open world gaming approach to developing risk and crisis simulations. Presented at the International Crisis and Risk Communication Conferences, Orlando, Florida March, 2018.
• Diers-Lawson, A., George, A., & Topic, M. (2017). Evolution of the crisis communication function within governmental PR: A systematic review of crisis communication literature from 1953-2015. Presented at the 5^th International Crisis Communication Conference, Lisbon Portugal October, 2017.
• Diers-Lawson, A., Wan, Betty (2017). A cross-culture study in the effectiveness of crisis response strategies: Through the lens of self-other perceptual gap. Presented at the World Communication Association Conference, Bishkek, Kyrgystan, August 2017.
• Nazari, F., & Diers-Lawson, A (2017). Adapting crisis communication theory to a global environment: The influence of cultural and religious identifications. Presented at the World Communication Association Conference, Bishkek, Kyrgystan, August 2017.
• Mal, C.I., Davies, G., & Diers-Lawson, A. (2017) Order effects in brand trust formation and development. Accepted for presentation at the Academy of Marketing Annual Conference.
• Diers-Lawson, A., Wan, Y., Ivanova, S., Sotiorpoulou, E., Al-Hajiri, S. (2015). Whose crisis is it anyway? Examining complexity in blame attribution and reputational risk in the airline industry. Presentation at Crisis4 – an International Crisis Communication Conference at Lund University in Helsingborg, Sweden, October 2015.
• Croucher, S., DeMaris, A., Diers-Lawson, A., & Roper, S. (2015). Self-reporting and the argumentativeness scale: An empirical examination. Presentation for the 2015 World Communication Association conference in Lisbon, Portugal, July 2015
• Diers-Lawson, A. R. (2015). An intercultural research agenda for crisis communication. Presentation to the 2015 World Communication Association conference in Lisbon, Portugal, July, 2015.
• Diers-Lawson, A., & Bruce, H. L. (2015). Socially responsible joint venture, brand misconduct and recovery communication: Implications for relationship quality. A paper presented at the Academy of Management Sciences annual conference in Denver, Colorado May, 2015.
• Diers-Lawson, A., Birkholt, M. J., & Bruce, H. L. (2015). Killer Coca-Cola vs Pouring on the pounds: Comparing the brand damage potential between negative health messaging and counterbranding strategies. A paper presented at the Academy of Management Sciences annual conference in Denver, Colorado May, 2015.
• Croucher, S., DeMaris, A., Diers-Lawson, A., & Roper, S. (2015). Self-reporting and the argumentativeness scale: An empirical examination. Presentation for the 2015 World Communication Association conference in Lisbon, Portugal, July 2015
• Diers-Lawson, A. R. (2015). An intercultural research agenda for crisis communication. Presentation to the 2015 World Communication Association conference in Lisbon, Portugal, July, 2015.
• Diers-Lawson, A., & Croucher, S.M. (2013). Sports, Culture, and Financial Crisis: A cross-cultural comparison of the social media responses of struggling sports associations in the US and UK. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany 3 October, 2013.
•  Diers-Lawson, A., & Birkholt, M.J. (2013). The Obama Administration versus the Catholic Church: Understanding advocacy and counter-advocacy during a policy-making crisis. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany, 3 October 2013.
• Diers-Lawson, A., & Birkholt, M. J. (2013). Killer Coca-Cola versus Pouring on the Pounds: Evaluating the degree to which crises can be manufactured using negative messaging. Presented at Crisis 3: Crossing Boundaries in Crisis Communication, Ilmenau, Germany, 4 October, 2013.
• Pang, A., & Diers, A. R. (2012). Organization speaking with one voice during crisis: The diffusion of BP’s message through mediated channels during the Gulf Coast disaster. Presented at 77th Annual International Convention of the Association for Business Communication, Honolulu, Hawaii.
• Diers, A. R., & Donohue, J. (2012). Transforming crisis to community: A discursive approach for organizations to recognize, understand, and develop social media. Presented the 10th International Conference on Organizational Discourse, VU University, Amsterdam, Netherlands July, 2012
•  Diers, A. R., & Pang, A. (2011). Rhetoric of remorse: An analysis of BP’s structure of apology in the Gulf Coast oil spill. Presented at the 2^nd International Research Group on Crisis Communication Conference at Aarhus University, Aarhus Denmark, October, 2011.
• Diers, A. R., Gurien, D., & Otten, R. (2011). Lions or lambs? Analyzing the responsive role of BP’s corporate leaders during the Gulf spill crisis. Presented at the 2^nd International Research Group on Crisis Communication Conference at Aarhus University, Aarhus Denmark, October, 2011.
• Diers, A. R., & Donohue, J. (2011). Multi-media strategic crisis engagement: An analysis of BP’s enacted crisis response to the Deepwater Horizon Crisis in 2010. Presented at EUPRERA Annual Congress at Leeds Metropolitan University, Leeds, UK September 8, 2011.
• Diers, A. R. (2010). Building strategies from tactics: Organizations, crises, and their responses. Presented at the 9^th Annual Conference on Organizational Discourse at the VU in Amsterdam, The Netherlands July, 2010.
• Diers, A. R., & Tomaino, K. (2010). Comparing strawberries and quandongs: Assessing international crisis response consistency across industries. Presented at the International Association for Media and Communication Research Annual Conference at the University of Minho, Braga Portugal July 2010.
•  Diers, A. R., & Costellano, C. (2010). Setting a stage for political violence? Analyzing opposition response strategies. Presented at the Eastern Communication Association Annual Conference in Baltimore, Maryland USA April 2010.
• Diers, A. R., & Sawyer, J. K. (2010). Charting a course for technology implementation in the classroom: Real options for real impact without the need for real time consumption. Short course delivered at the Eastern Communication Association Annual Conference in Baltimore, Maryland USA April 2010.