Were BP’s Apologies in the Gulf of Mexico Ethical?
Case Studies / Crisis Communication / Research / Research Summaries

Were BP’s Apologies in the Gulf of Mexico Ethical?

In the six years that have passed since the tragic explosion of the BP-owned deep water platform in the Gulf of Mexico, much has been written about the spill, the organization, and BP’s response to it — including a few of my own academic publications. My project, which has involved about 50 Master’s students and … Continue reading

Using Multiple Leaders for Crisis Issue Management: The Case of the 2010 BP Spill
Case Studies / Crisis Communication / Research

Using Multiple Leaders for Crisis Issue Management: The Case of the 2010 BP Spill

The Public Faces of a Crisis:  Using Multiple Leaders for Crisis Issue Management Audra Lawson, Ph.D. Most models of crisis leadership focus on a single person – typically the CEO – as the critical public face during a major crisis.  Yet, there are multiple roles that leaders must serve including psychological roles to reaffirm officials … Continue reading